Your Information Matters

Privacy Policy.

Your trust matters to us. At Emotionally Centered Psychcare, we are committed to respecting your privacy and being transparent about how information is collected, used, and protected when you interact with our website and communication services.

Last Updated: November 11, 2026

01 / OVERVIEW

Our Commitment to Privacy

Emotionally Centered Psychcare ("we," "us," or "our") respects the privacy of individuals who visit our website, submit inquiries, request appointments, or communicate with our practice.

This Privacy Policy explains the types of information we may collect through our website and related communication channels, how that information may be used or disclosed, and the choices available to you.

By using our website, you acknowledge the information practices described in this policy. Where consent is required by applicable law, we will request that consent separately.

02 / INFORMATION

Information We Collect

Depending on how you interact with our website and practice, we may collect the following categories of information.

Information You Provide

  • Your name and contact information.
  • Email address and telephone number.
  • Information submitted through website contact or appointment inquiry forms.
  • Communication preferences and SMS consent selections.
  • Information you voluntarily include in messages or inquiries.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including your browser type, device information, IP address, pages visited, referral source, and general website interaction data.

Healthcare Information

Information collected as part of your clinical care, including psychiatric evaluations, medical history, treatment information, and medication records, may be subject to additional protections under applicable healthcare privacy laws.

Please do not submit sensitive medical information through general website contact forms unless specifically instructed to use an appropriate secure communication channel.

03 / USE OF INFORMATION

How We Use Information

We may use information collected through our website and communication services for legitimate practice operations, including:

  • Responding to inquiries and requests for information.
  • Communicating about appointment availability and scheduling.
  • Sending appointment confirmations, reminders, or related administrative communications.
  • Providing requested information about our services.
  • Maintaining and improving website functionality and accessibility.
  • Protecting against misuse, fraud, and unauthorized access.
  • Complying with applicable legal and regulatory obligations.

We do not use website contact information for unrelated promotional SMS messaging without obtaining any consent required by applicable law.

04 / SHARING

How Information May Be Shared

We may disclose information to service providers that assist with operating our website, managing inquiries, supporting scheduling, delivering communications, or maintaining business systems.

Such providers may include website hosting services, customer relationship management systems, scheduling platforms, and communication service providers.

Information may also be disclosed when required by law, to respond to valid legal processes, or to protect the rights, security, and operations of the practice.

Mobile Information Privacy: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers supporting the delivery of the text messaging service.

Any sharing of protected health information is governed by applicable healthcare privacy requirements and the practice's Notice of Privacy Practices.

05 / TEXT MESSAGING

SMS Communications and Consent

Emotionally Centered Psychcare may offer SMS text messaging for individuals who choose to receive communications from our practice.

Depending on the services you request and the consent you provide, messages may include responses to inquiries, appointment scheduling information, appointment confirmations, reminders, and related administrative updates.

Consent to Receive Messages

When you voluntarily provide your mobile telephone number and affirmatively opt in to SMS communications, you authorize Emotionally Centered Psychcare to send text messages related to the categories of communication described at the point of consent.

Consent to receive text messages is not a condition of purchasing services or receiving care.

Message Frequency and Charges

Message frequency varies based on your inquiries, appointment activity, and communication needs. Message and data rates may apply depending on your wireless carrier and plan.

Opting Out

You may opt out of SMS communications at any time by replying STOP to a message. After opting out, you may receive a final confirmation message.

Requesting Assistance

For assistance with text messaging, reply HELP, call (719) 881-8058 , or email [email protected] .

Privacy of SMS Consent

Mobile numbers, SMS opt-in records, and text messaging consent information are not sold or shared with third parties or affiliates for their marketing or promotional purposes.

SMS consent records may be processed by authorized communication service providers as necessary to operate the messaging program.

Important Healthcare Communication Notice

Standard SMS text messaging may not provide the same privacy protections as a secure patient communication portal. Please avoid sending sensitive medical details, emergency information, or confidential clinical records through ordinary text messages.

Text messaging is not monitored as an emergency service. If you are experiencing a medical or mental health emergency, call 911 or seek immediate emergency care.

06 / WEBSITE TECHNOLOGY

Cookies and Website Analytics

Our website may use cookies and similar technologies to support functionality, remember certain preferences, measure website performance, and understand how visitors interact with the site.

Cookies are small data files stored on your device by your browser. Depending on your browser settings, you may be able to block or delete cookies.

Disabling cookies may affect the functionality of certain website features.

Any analytics or tracking technologies used on healthcare-related pages should be configured in accordance with applicable privacy requirements.

07 / SECURITY

How We Protect Information

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

These measures may include appropriate access restrictions, account security controls, and the use of service providers that support secure information handling.

No internet transmission or electronic storage system can be guaranteed completely secure. We encourage visitors to use appropriate caution when sharing personal information online.

08 / YOUR CHOICES

Your Privacy Choices

Depending on applicable law and the nature of the information involved, you may have rights concerning your personal information.

You may contact the practice to ask questions about information collected through the website, request corrections where appropriate, or inquire about available privacy rights.

You may also unsubscribe from optional SMS communications by replying STOP. Requests involving protected health information are handled under applicable healthcare privacy rules.

Certain information may need to be retained for legal, regulatory, healthcare, or legitimate operational reasons.

09 / HEALTHCARE PRIVACY

Protected Health Information

Emotionally Centered Psychcare provides psychiatric healthcare services. Information created, received, maintained, or transmitted in connection with patient care may qualify as protected health information under the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws.

This website Privacy Policy primarily addresses information collected through the public website and related general communications.

The practice's separate Notice of Privacy Practices explains applicable patient rights and the ways protected health information may be used or disclosed in connection with healthcare services.

Where applicable healthcare privacy law provides stronger protections than this policy, those legal requirements govern.

10 / EXTERNAL SERVICES

Third Party Websites and Services

Our website may contain links to external websites, scheduling systems, patient portals, or other services operated by third parties.

Those services may have their own privacy policies and security practices. We encourage you to review their policies before submitting information.

This Privacy Policy does not govern independently operated third party websites or services.

11 / CHILDREN

Children's Privacy

Our public website is intended to provide general information about the practice and its services. It is not designed to knowingly collect personal information directly from children under the age of 13 without any consent required by law.

If you believe a child has submitted personal information through our website inappropriately, please contact us so the matter can be reviewed.

12 / UPDATES

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, information practices, or applicable legal requirements.

When changes are made, the revised policy will be posted on this page with an updated effective date.

We encourage visitors to review this page periodically.

13 / CONTACT

Questions About Your Privacy?

If you have questions about this Privacy Policy, our information practices, or your communication preferences, please contact Emotionally Centered Psychcare using the information below.

Emotionally Centered Psychcare

Virtual Psychiatric Care

Email: [email protected]

Phone: (719) 881-8058

You may also reach us through our Contact page.