Website & Communication Guidelines

Terms of Use.

We believe clear communication is part of building trust. These Terms of Use explain the guidelines for accessing our website, requesting information, and using the communication services offered by Emotionally Centered Psychcare.

Last Updated: November 11, 2026

01 / OVERVIEW

Understanding These Terms

Welcome to Emotionally Centered Psychcare. These Terms of Use ("Terms") describe the conditions that apply when you access our website, submit inquiries, or use our website communication services.

References to "we," "us," and "our" mean Emotionally Centered Psychcare. References to "you" and "your" mean visitors and individuals interacting with our website.

By accessing or using this website, you agree to these Terms to the extent permitted by applicable law. If you do not agree, please discontinue use of the website.

These Terms govern general website use and related communications. Separate patient agreements, consent documents, and healthcare privacy notices may apply when receiving care.

02 / WEBSITE USE

Appropriate Use of Our Website

Our website is intended to provide information about Emotionally Centered Psychcare and offer ways to contact the practice or inquire about services.

You agree to use the website for lawful purposes and to avoid activities that could compromise its security or availability.

Prohibited activities include:

  • Attempting to gain unauthorized access to website systems or data.
  • Submitting fraudulent or misleading information.
  • Interfering with website operations or security features.
  • Using the website to transmit unlawful or harmful material.
  • Misusing contact forms or communication services.
03 / HEALTHCARE INFORMATION

Information Is Not Medical Advice

Information provided on this website is intended for general educational and informational purposes.

Website content is not a substitute for an individualized psychiatric evaluation, medical diagnosis, treatment recommendation, or professional healthcare advice.

Do not disregard professional medical advice or delay seeking appropriate care because of information you have read on this website.

Healthcare decisions should be made in consultation with an appropriately qualified healthcare professional who understands your individual circumstances.

04 / APPOINTMENTS

Services and Appointment Requests

Emotionally Centered Psychcare provides psychiatric healthcare services through virtual appointments, subject to professional judgment, availability, licensing requirements, and applicable law.

Submitting a website inquiry or appointment request does not guarantee an appointment, establish eligibility for services, or create a patient and provider relationship.

A patient and provider relationship is established only through the practice's applicable intake, acceptance, and care processes.

Appointment availability, treatment recommendations, and continuation of services depend on individual circumstances and professional assessment.

Additional policies regarding scheduling, cancellations, payment, and telehealth consent may be provided separately.

05 / EMERGENCIES

Not for Emergency Communication

Our website, contact forms, email, and SMS messaging services are not emergency communication channels and should not be relied upon for immediate assistance.

If you are experiencing a medical or mental health emergency, call 911 or go to the nearest emergency department.

If you are experiencing emotional distress or a suicidal crisis in the United States, you may call or text 988 to reach the Suicide & Crisis Lifeline.

Messages submitted through this website or sent to the practice may not be reviewed immediately.

06 / COMMUNICATIONS

Electronic Communications

By contacting Emotionally Centered Psychcare through our website, you may receive a response using the contact information you provide, subject to your communication preferences and applicable law.

Electronic communications may include email, telephone calls, secure patient portal messages, and SMS text messages where appropriate consent has been obtained.

General email and standard SMS may not provide the same security protections as a secure patient communication platform.

Please do not include sensitive medical information, confidential clinical records, or urgent treatment requests in ordinary website inquiries or text messages.

Communications involving protected health information are subject to applicable healthcare privacy laws and practice policies.

07 / SMS MESSAGING

SMS Messaging Terms

Emotionally Centered Psychcare offers an optional SMS messaging program for individuals who affirmatively consent to receive text messages from the practice.

Program Name

Emotionally Centered Psychcare Appointment and Inquiry Messaging.

Types of Messages

Depending on your inquiry, appointment activity, and consent preferences, messages may include:

  • Responses to new patient inquiries.
  • Appointment scheduling and availability information.
  • Appointment confirmations and reminders.
  • Appointment changes or administrative updates.
  • Responses to nonurgent administrative questions.

How to Opt In

You may opt in by providing your mobile telephone number and selecting the optional SMS consent checkbox on an applicable website form or through another documented consent process offered by the practice.

Providing a phone number alone does not automatically constitute consent to receive optional SMS messages.

Consent Is Optional

Your consent to receive text messages is voluntary and is not a condition of purchasing services or receiving care.

Message Frequency

Message frequency varies depending on your inquiries, appointment schedule, and communication needs.

Message and Data Rates

Message and data rates may apply based on your mobile carrier and service plan.

How to Opt Out

You can opt out of receiving SMS messages at any time by replying STOP to a message from Emotionally Centered Psychcare.

After opting out, you may receive one final message confirming your request. You will not receive further optional messages through that messaging program unless you provide consent again.

How to Get Help

For assistance, reply HELP to a text message or contact us at:

Phone: (719) 881-8058

Email: [email protected]

Carrier Availability

Wireless carriers are not responsible for delayed or undelivered messages. Delivery may depend on carrier availability, network conditions, and device settings.

Privacy of Mobile Information

SMS Privacy Commitment: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers supporting the delivery of the text messaging service.

SMS Privacy Policy

For additional information about how personal information and mobile messaging data are handled, please review our Privacy Policy .

Healthcare Communication Limitations

SMS messaging is intended for administrative communication, not emergency care, clinical evaluation, or the transmission of sensitive medical records.

Please use the practice's designated secure communication channels for confidential healthcare information.

08 / PRIVACY

Privacy and Information Security

Your use of this website is also subject to our Privacy Policy , which explains how information may be collected, used, disclosed, and protected.

Patient information created or maintained in connection with healthcare services may be subject to additional protections under HIPAA and other applicable laws.

Our separate Notice of Privacy Practices provides information about applicable patient privacy rights and healthcare information practices.

While reasonable security measures may be used, no website or electronic communication method can be guaranteed completely secure.

09 / EXTERNAL SERVICES

Third Party Services and Links

Our website may provide links to third party services, including scheduling systems, patient portals, or other external resources.

These services may operate under their own terms, privacy policies, and security practices.

We encourage you to review the terms and policies of any external service before submitting information or using its features.

10 / CONTENT

Intellectual Property

Unless otherwise indicated, the original text, graphics, branding, design elements, and other materials presented on this website belong to Emotionally Centered Psychcare or are used with appropriate permission.

You may view website content for personal, informational, and noncommercial purposes.

Reproduction, distribution, modification, or commercial use of protected materials without appropriate permission may be prohibited by applicable law.

11 / DISCLAIMERS

Website Availability and Disclaimers

We make reasonable efforts to maintain accurate and useful information on our website.

However, website information may change, become outdated, or contain errors. We do not guarantee that the website will always be uninterrupted, error free, or available.

We may update, modify, suspend, or discontinue website features when reasonably necessary.

Nothing in these Terms is intended to waive rights or protections that cannot legally be waived, or to limit obligations imposed by applicable healthcare law.

12 / UPDATES

Changes to These Terms

We may revise these Terms of Use periodically to reflect changes in our website, communication services, business operations, or applicable law.

Updated Terms will be posted on this page with a revised effective date.

We encourage visitors to review this page periodically.

13 / CONTACT

Questions About These Terms?

If you have questions about these Terms of Use, our website, or our communication services, please contact Emotionally Centered Psychcare.

Emotionally Centered Psychcare

Virtual Psychiatric Care

Email: [email protected]

Phone: (719) 881-8058

You may also reach us through our Contact page .